One-on-One Librarian Help

several people sitting around a table

NPL's One-on-One librarian service allows you to reserve appointments with our professional and skilled librarians for up to 30 minutes of personalized reference or technical assistance.

One-on-one librarian help is free and open to everyone - you do not need a library card to use this service. Appointments are limited to twice a month per person.  A Spanish-speaking librarian is available.


The wide range of questions librarians can help you with include: 

  • Computer and smartphone basics
  • eBook and eAudiobook help
  • Library databases
  • Social media basics
  • Job searching or application help
  • Finding your new favorite book or TV show

Please note that librarians cannot assist with requests that fall outside the scope of the library's mission. For example, librarians cannot offer legal, medical, or financial advice. 

Not sure if we can help? Just ask!

Privacy and Confidentiality

Your question will always remain confidential.

Book an Appointment

To reserve an appointment with a librarian, fill out the form below or call 603-589-4611. Appointments are only available Monday through Thursday from 9 am - 9 pm and are typically available within one to two weeks after making a request.

Our one-on-one librarian help service is currently unavailable. Appointments will resume in the next few weeks. In the meantime, please feel free to chat us, send an email, call our Information Desk, or check out a computer class. Thank you for your patience!