Strategic Plan

exterior golden hour

Looking to the future by looking into the community.


In 2021, library staff began creating a strategic framework to guide NPL through 2024. Working with consultant Amanda E. Standerfer from Fast Forward Libraries, library staff conducted comprehensive community surveys and focus groups, connected with organizations around Nashua, and reviewed a variety of existing data.

The resulting strategic plan lays the groundwork for providing a more welcoming and inclusive environment, enhancing the diversity of resources and services the library provides, and improving the overall awareness of the library in the community.

Our work isn't done yet! Library staff continue to work on activity plans based on this strategic framework and regularly update the Board of Trustees at public meetings on our progress.

You can help us make an impact by sharing your feedback or suggestions at the link below. 


Three Pillars of the Strategic Plan

Welcoming & Comfortable


Serve as a welcoming community gathering place for every member of the community.

Emphasize open and easy access to traditional and digital resources with knowledgeable assistance.

Continue renovation of the library building and grounds to update perceptions of the library and evoke community pride. 

Learning & Culture


Build an informed community by ensuring diversity, equity, and inclusion in collections, services, and programs.

Ensure community-wide digital literacy by providing access to technology and support that results in confidence and proficiency.

Develop responsive programs to support educational needs, recreational interests, and expanded worldview. 

Collaborative & Connected


Broaden the library's reach and recognition by expanding communication and events in the community.

Actively listen to and gather feedback from the community to support the library in responding to community needs.

Cultivate intentional partnerships with mission-aligned organizations and individuals seeking to enhance and empower the community.